We have a long-standing commitment to rigorous cleaning procedures and launched our IHG Way of Clean program in 2015 - developed in partnership with Ecolab and Diversey - both world leaders in hygiene and cleaning technologies and services.
This program has expanded to reflect the advice of regional and global health authorities, including the World Health Organization, Centers for Disease Control & Prevention, European Centre for Disease Prevention and Control, and local public health authorities in markets around the world.
IHG Way of Clean already included deep cleaning with hospital-grade disinfectants, and guests can expect to see evolved procedures throughout the hotel, which may include:
- Cleanliness information in hotels and on IHG Hotels & Resorts's booking channels
- Social distancing operating procedures
- Guidance on the use of protective equipment as necessary by hotel colleagues
- Updated colleague training and certification
- Sanitizer stations at high-touch points throughout hotels